BPL Restores Power to All Areas Hit by Microburst within 72 Hours; Epicenter Re-Energized Within 24 Hours
- All areas affected by Friday night’s microburst fully restored by Monday, September 15.
- Epicenter re-energized by 8:00 p.m. Saturday, September 13—within 24 hours.
- ~1,000 customers impacted at onset; Emergency Response Teams mobilized within 45 minutes.
- Repairs included HV pole replacements (Fox Hill Rd South), two transformer swaps (High Vista), and fixes along Eastern Rd/Chancery Lane.
- One San Souci customer pending early today due to an HV cable fault; crews completing two HV joints to restore.
FOR IMMEDIATE RELEASE
September 15, 2025
Bahamas Power and Light Company Ltd. (BPL) wishes to confirm that as of Monday, September 15, power has been fully restored to all areas impacted by Friday night’s microburst in eastern New Providence. The hardest-hit communities were re-energized within 24 hours.
Shortly after 9:00 p.m. Friday, approximately 1,000 customers experienced a disruption in power supply as a direct result of the natural disaster. Within 45 minutes, BPL’s Emergency Response Teams were mobilized and began assessments—reflecting the company’s commitment to customer service and operational flexibility.
Crews operated under difficult conditions to restore service in impacted communities. In Imperial Park, limited access to properties posed unique challenges. On Fox Hill Road South, extensive tree damage required the replacement of high-voltage poles. In High Vista, two damaged transformers were replaced. Along Eastern Road near Chancery Lane, crews addressed a faulty transformer and multiple downed high-voltage lines.
By 8:00 p.m. Saturday, September 13, technical crews successfully re-energized the epicenter. Supply was restored to Fox Hill Road South and Kool Acres. The restoration effort was conducted under challenging conditions.
“Restoring power within 24 hours of such severe weather shows BPL’s readiness and resilience. Our teams worked tirelessly and safely under tough conditions. I am proud of the coordination between our operations and customer support teams to restore service and support our customers.”
As of this morning, one customer in San Souci remained without supply due to a fault in a high-voltage cable. Crews are actively completing two HV joints to resolve this and restore service. On Bethel Avenue, an unrelated outage occurred when the area was taken offline to redistribute load from an overloaded transformer. To strengthen reliability, the existing unit is being upgraded and an additional transformer will be installed.
BPL commends the coordinated efforts of its overhead, underground, and substation teams, with support from Bahamas Grid Company (BGC). Special recognition is also extended to BPL’s Call Centre team, which operated with extended hours to handle the unprecedented volume of customer inquiries during this critical period.
BPL remains committed to the safety of its employees and customers, service reliability, and transparent reporting during emergencies. We thank customers for their patience and cooperation as teams worked around the clock to restore supply and ensure stability.
Media Contact
Bahamas Power and Light Company Ltd.Jazmine Romer-Rolle, Manager, External Communications
