BPL Launches Web-Based Service Hub; Emergency Response Teams on Standby for Storm Response
FOR IMMEDIATE RELEASE
September 27, 2025
Bahamas Power and Light Company Ltd. (BPL) has launched a new web-based Service Hub to help customers report storm-related outages and infrastructure damage in real time, enabling faster, better-coordinated responses during severe weather.
As Tropical Storm Imelda develops, BPL’s Hurricane Action Plan is active and all emergency response teams across Family Islands are on high alert. The Service Hub supports this effort by collecting location-tagged photos and details that improve assessment and dispatch.
“This new web platform empowers customers to report issues quickly and enables our teams to coordinate more effective responses across affected areas.”
Customers are encouraged to follow official updates via BPL Direct (WhatsApp), Instagram, and Facebook, and to use the Service Hub to submit accurate, real-time information that speeds restoration.
Media Contact
Bahamas Power and Light Company Ltd.Theodore E. Sealy, Director of Communications
TESealy@bplco.com
