Start, Stop or Move Your Service

Making a Change?

If you need to:

  • open a new account to start electric service
  • close your account and stop electric service1
  • switch your service to a new address

Get started with this simple form. A BPL Customer Support representative will be in touch to confirm your request and collect any other information we might require.

Request a Change to Your Service

  • Date Format: MM slash DD slash YYYY
  • * Denotes required field

1If you are stopping your service…

Once we have processed your request, we will schedule a reading of your electric meter for the day you have asked for your service to end. If you have a balance due on your account, we will apply funds from your deposit to pay your final bill. We will then send you a cheque for any remaining deposit funds. Please allow 3 to 4 weeks for your cheque to arrive.

Need Help?

For assistance in starting, stopping or moving your service, please contact us via email or call: